Payment Policy
Welcome to Missera! Your satisfaction is our priority, and we are committed to ensuring a smooth and secure shopping experience. Please read our Payment Policy to understand the terms and conditions regarding payments on our website.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, Mastercard, American Express, Discover
- UPI Payments: Seamless transactions through your preferred UPI apps
- Net Banking: Direct payments via your bank account
- Wallet Payments: Popular digital wallets such as Paytm, PhonePe, and others
Currency
All transactions are processed in INR (Indian Rupees). If you are paying from an international card, your bank may apply additional conversion charges.
Payment Security
At Missera, we prioritize the safety of your personal and financial information. Our website uses industry-standard SSL encryption to protect your data during the payment process. All payments are processed through trusted and secure payment gateways.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation via email. This confirmation will include your order details and payment receipt.
Payment Failures
In the event of a payment failure:
- Please check your bank or payment app for any issues.
- If the amount has been debited but the order is not confirmed, contact us at support@misseras.com with transaction details. We will assist in resolving the issue promptly.
Refunds and Cancellations
Refunds for canceled or returned orders (if applicable) will be processed to the original payment method within 7-10 business days after approval. For detailed terms, please refer to our Refund and Return Policy.
Taxes and Additional Charges
All prices listed on our website are inclusive of applicable taxes unless stated otherwise. Additional charges for shipping may apply and will be displayed during checkout.
Customer Support
If you have any questions or face any issues during payment, our support team is here to help! Reach out to us at support@misseras.com.
Thank you for choosing Missera! We look forward to serving you with our smart ceramic tableware designed for a healthier lifestyle.
Let us serve you!
- Team Missera